GDPR compliance and data protection services built for the charity sector. Protect donor data, safeguard beneficiary privacy, and demonstrate accountability to the ICO, funders, and trustees.
Charities process personal data at every level -- donor records, beneficiary case files, volunteer details, mailing lists, and event attendee information. UK GDPR applies to all of it, and the ICO does not exempt charities from enforcement action.
We help charities understand their obligations in practical terms. Not a 200-page compliance manual, but clear guidance on what data you hold, where it lives, who can access it, and what you need to change to comply.
Beneficiary data is often the most sensitive information a charity holds -- health records, safeguarding concerns, financial circumstances, immigration status. A breach does not just create regulatory risk; it can cause real harm to vulnerable people.
We implement technical and organisational controls specifically designed for the types of data charities handle. Access controls, encryption, secure sharing, and audit trails that protect beneficiaries without making it impossible for caseworkers to do their jobs.
Fundraising regulations and GDPR create specific requirements for how charities handle donor data. Consent management, communication preferences, Gift Aid records, and legacy data from historical campaigns all need to be managed correctly.
The Fundraising Regulator, ICO, and Charity Commission have all made clear that charities must handle donor data responsibly. We help you build systems and processes that comply without undermining your fundraising capability.
Most charities that process personal data need to register with the ICO and pay the data protection fee. Beyond registration, the ICO expects organisations to demonstrate accountability -- documented policies, training records, and evidence of ongoing compliance effort.
We ensure your charity meets ICO expectations with proportionate effort. Policies that reflect your actual operations, training that staff and volunteers can understand, and documentation that demonstrates genuine accountability rather than just paperwork.
Some charities are required to appoint a Data Protection Officer -- particularly those processing special category data about beneficiaries at scale. Others choose to appoint one voluntarily to demonstrate governance maturity to funders and regulators.
Our outsourced DPO service provides a named, qualified data protection professional who understands the charity sector. They attend trustee meetings, handle data subject requests, conduct audits, and act as your ICO liaison -- at a fraction of the cost of a full-time appointment.