IT support that runs on school time.
Dedicated IT support for schools and Multi-Academy Trusts. Named engineers, term-time priorities, and the SIMS expertise your school actually needs.
EduCare Support Programme
EduCare is our dedicated IT support programme for schools and Multi-Academy Trusts. It recognises that school IT operates on a different rhythm to commercial environments -- term-time urgency, holiday project windows, and the non-negotiable requirement that systems work when students are in the building.
Each EduCare school gets a named engineer who knows your site, your staff, and your systems. They attend regularly enough to spot problems before they escalate and build relationships with your teaching and admin teams.
SIMS & MIS Support
SIMS, Arbor, Bromcom, ScholarPack -- whichever Management Information System your school uses, it is the backbone of your operations. Attendance, assessment, reporting, census returns, and safeguarding records all depend on it working reliably.
Our engineers have hands-on experience supporting MIS platforms in primary and secondary schools across Norfolk. We handle installation, upgrades, data migration, and the census return panic that happens every term.
Classroom Technology
Interactive displays, visualisers, teacher laptops, student devices, and audio systems -- classroom technology only adds value when it works. A broken projector or unresponsive touchscreen derails a lesson and wastes teaching time.
We deploy and support classroom technology that teachers actually want to use. That means reliable hardware, simple interfaces, and fast repair or replacement when something fails. We also provide training so staff feel confident with the tools available.
Server & Infrastructure Management
School server rooms are often an afterthought -- cramped, poorly ventilated, and running hardware that should have been replaced years ago. The server that runs your MIS, file shares, and print services is also the single point of failure for your entire school.
We audit, maintain, and plan the replacement of school server infrastructure. Where appropriate, we migrate workloads to the cloud to eliminate on-site hardware entirely. Where servers are still needed, we ensure they are properly maintained, backed up, and documented.
Safeguarding Technology
Schools have a statutory duty to safeguard children, and technology plays a critical role. Web filtering, device monitoring, and content reporting systems must work correctly, be properly configured, and generate the evidence that Ofsted and your DSL need.
We deploy and manage safeguarding technology that meets DfE Keeping Children Safe in Education requirements. Filtering and monitoring are configured appropriately for different age groups and reviewed regularly to stay effective.